Shipping Policy

Shipping Policy

Last Updated: September 9, 2026

KILOWATTFIT™ accepts orders through our online store and delivers to serviceable locations within India.

1. Order Processing

Orders are generally processed after successful payment confirmation.

Orders may require approximately 1–3 business days for processing before dispatch.

Processing may take longer during:

• Sales and promotional periods
• Public holidays
• High-volume periods
• Unforeseen operational circumstances

2. Delivery Timeline

After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the destination and courier serviceability.

Delivery timelines are estimates and are not guaranteed.

Remote locations, adverse weather, public holidays, logistical disruptions, courier delays, and other circumstances beyond our reasonable control may result in additional delays.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Shipping charges may vary depending on:

• Order value
• Delivery location
• Promotional offers
• Shipping service selected
• Other applicable factors

4. Order Tracking

Where tracking information is available, customers may receive tracking details through the email address or phone number provided during checkout.

5. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete delivery address and contact number.

KILOWATTFIT™ will not be responsible for delivery delays or failed deliveries caused by:

• Incorrect address
• Incomplete address
• Incorrect phone number
• Unavailability of the recipient
• Other information incorrectly provided by the customer

If an order is returned to us because of an incorrect address or repeated delivery failure, additional shipping charges may apply for re-dispatch.

6. Delivery Attempts

Courier partners may make multiple delivery attempts according to their operational procedures.

Customers are responsible for being available to receive the shipment where required.

7. Damaged or Tampered Packages

If a package appears visibly damaged or tampered with at the time of delivery, customers are encouraged to refuse delivery where reasonably possible and contact us immediately.

If a damaged or tampered product is received, please contact us within 48 hours of delivery with photographs/videos and order details.

8. Delayed Deliveries

While we make reasonable efforts to ensure timely delivery, KILOWATTFIT™ cannot guarantee delivery on a specific date unless expressly stated otherwise.

Delays caused by courier partners, weather, natural events, strikes, government restrictions, technical issues, or other circumstances outside our reasonable control will not be considered a failure to fulfil an order where we have taken reasonable steps to dispatch the order.

9. Contact Us

For shipping-related queries:

Email: support@kilowattfit.com
Phone: +91 99958 50876